Emergency & On-Site Service

When critical equipment fails and your operation is at a standstill, Bernie's Equipment Company is here. Our emergency service provides 24/7 response for forklifts, conveyors, dock equipment, and other material handling systems. Our technicians arrive in fully stocked service vehicles, ready to diagnose and repair on-site. We understand that every minute counts—and we're built to respond fast.

About This Service

Equipment failures don't happen on a schedule. When your main forklift goes down during a shift, or a conveyor stops your production line, you need help fast. Bernie's emergency service is available around the clock. Our technicians carry common parts and have access to our parts network for rapid resolution of most issues.

We serve Western Wisconsin, Southeast Minnesota, and Northeast Iowa with a commitment to rapid response. Our fully stocked service vehicles mean we often resolve issues in a single visit. For customers with preventive maintenance agreements, emergency calls receive priority dispatch. We're your partner when it matters most.

Equipment We Service

Forklifts (electric, LP, diesel)
Conveyor systems
Dock levelers and plates
Pallet jacks and stackers
Scissor lifts and boom lifts
Battery and charging systems

Key Features & Benefits

24/7 emergency availability
Rapid response—typically 2–4 hours
Fully stocked service vehicles
On-site diagnosis and repair
Priority dispatch for PM customers
Experienced emergency technicians
Transparent emergency service pricing

How It Works

1

Call Our Emergency Line

Contact our 24/7 emergency number. Provide your location, equipment type, and a description of the issue.

2

Dispatch

We dispatch a technician immediately. You'll receive an estimated arrival time and technician contact info.

3

On-Site Diagnosis

Our technician arrives with tools and parts. We diagnose the problem and provide a repair estimate.

4

Repair

With your approval, we perform the repair on-site. Many issues are resolved in a single visit.

5

Back in Operation

We test the equipment and ensure it's running correctly. You receive a service report for your records.

Service Area & Response

Service Area

Western Wisconsin, Southeast Minnesota & Northeast Iowa

Response Time

Rapid response—typically within 2–4 hours

Emergency Service

24/7 Available

What Our Customers Say

Our conveyor went down at 2 AM during a critical run. Bernie's had a tech on-site by 4:30. We were back in production before the morning shift. Incredible service.

Kevin Miller

Production ManagerMiller Beverage Co.

When you need someone at 11 PM on a Saturday, Bernie's answers. They've saved us more than once.

Lisa Park

Operations DirectorPark Cold Storage

Request a Free Quote

Fill out the form below and we'll respond within one business day.

Emergency Service

Equipment down? We offer 24/7 emergency service.

Call Now: 800-362-5484

Ready to Get Started?

Contact our material handling experts for a free consultation, quote, or to learn more about how we can help your operation.